DAVIM

Dr. Hema Gulati

B.Sc. Medical, MA (ENG.), MA (PSY.). M.Ed. PGDTE.MBA (HR AND MKT.) M.PHIL., Ph.D

Assistant Professor, Department of Management Studies

Email: gulati_hema@yahoo.com

Area of Specialization

Human Resource Management

Teaching Subjects

Post Graduate Management Programmes:

Business Research Methods, Management and OB, Crisis Management, Ethics and Values,Business Communication

Specialization HR: Cross Culture & Human Resources Management, Industrial Relations, Training and Development, Organizational Change and Intervention Strategies, Compensation Management. Strategic Human Resource Management, Talent Management.

Specialization Marketing: Consumer Behaviour, Brand Management

Under Graduate Management Programmes:

Research Methodology, Management Processes, OB, HCM, Business Communication, Marketing Management, Consumer Behaviour.

Educational Background

Ph.D. in Management from Singhania University in April 2012.
M.Phil in Management, from Madurai Kamaraj University, Madurai.
P.G. Diploma in Teaching of English from C.I.E.F.L., Hyderabad
M.Ed. from Punjab University, Chandigarh
Master Trainer Certificate from Intel.
Diploma in Training and Development from ISTD, New Delhi.(Theory completed, Project in Process)
M.A. (Psychology) from Annamalai University, Annamalai
M.A. (English) from Punjab University, Chandigarh.
B.Sc.(Medical) from Punjab University, Chandigarh.
Matriculation from Punjab School Education Board (Chandigarh).

Professional Summary

2003– Till date: Presently, Assistant Professor , Department of Business Management: MBA

Additional Responsibilities

2019- Till date: Dean Curriculum Coordination
2018- Media Coordinator
2012- Director Academics, Industry Integrated Programmes
2011- Director Academics, Industry Integrated Programmes
2003-2010-Programme Director, Industry Integrated Programmes
2003-till date: News letter committee Member, Brochure committee

Published Papers in Journals

Challenges for HR Managers in Indian BPO Industry with respect to Attrition. Pg. 1-14, International Journal of Management (IJM) Vol.2/ Number 1 /Dec-Jan-2011. ISSN-0976-6502(Print), ISSN-0976-6510(on-line). Refereed.
Challenges for HR Managers in Indian BPO Industry. Pg 45-48, GLOBUS :An International Journal of Management and IT, Vol. 2 /No. 2 /Jan-June 2011.ISSN: 0975-721X
Attrition: The Biggest Challenge for HR Managers in Indian BPO Industry.pg 144-154, Asia Pacific Journal of Research in Business Management (An Internationally Indexed &listed Referred e- Journal) Vol. 2 ,issue 7: July,2011. ISSN 2229-4104.
The Perspective of Challenges for Women HR Managers in Indian BPO Industry. Pg 35-50, SSI JMAR , Vol. 3. No. 3. June 2014. Indexed and Referred e-journal.
Effect of implementation of Continuous Comprehensive Education System on Stress Level of School Teachers .(pg.265-276), “India on The Cross Roads-The Way Ahead”. Editor: Dr. Subhash Sharma: Indus Business Academy, Noida. Feb. 2014.
Challenges for Student Support Executives and Management in Relation to Student Satisfaction in Distance Education Programmes, published in Proceedings of Haryana School of Business, GJU Hisar. Feb 6,7, 2014.
A Study of the Performance of Student Support Executives and Management in Relation to Student Satisfaction in Distance Education Programmes, ACADEMICIA: An International Multidisciplinary Research Journal: Indexed and Refereed e-journal: Vol 6 issue 6, June 2016: (page no. 161-174). s
Consumers’ Perception towards Organic Food Products in Rural Areas of Haryana. International Journal of New Technology and Research, Vol. 3, Issue 5. May 2017.pg 15-20.
From Relationship to Personal Touch: A Paradigm Shift in Banking Industry. Virtue: A Bi-Annual Refereed Journal of DAV Institute of Management. Jan-June 2018. Pg 66-76.

List of Research Scholars

Pardeep Kumar: Topic: “Modeling Service Quality and Customer Satisfaction” (Rural Banking in Haryana). MD University, Rohtak
Reena: Topic: “ Foreign Investment and Its impact on Rural Development”. MD University, Rohtak
Pardeep: Topic: “Consumer Perception Towards Organized Retailing”. MD University, Rohtak.

Project /Training Guide

Guided Post Graduate (MBA) Summer Training reports and Projects carried out by students since 2005.
Guided BBA Industry integrated students to make career choices and training projects along with their Industry mentors and helped in decision making.
Guided BBA–BE and BBA (G) students in their project work.

Conferences / Seminars – Presented at / Attended

“Attrition: A Challenge for HR managers in Indian BPO Industry” at National Seminar “Role of Information & Software Technology” organized by DAV Centenary College Faridabad.2010.
A Study of the Perception of HR Managers of Various HR Challenges in BPO Industries in India” International seminar “The Changing Tapestry of HR in the Continuing Global Economic Crisis: Issues, Challenges and Strategies” organized by Jagan Institute of Management Studies, New Delhi KalkaJi
“The Dynamics of Human Resource Management in Indian Domestic BPO Industry” International Conference “Exploring the soul of Business-An Eternal Sustainer” organized by Jagan Institute of Management Studies, New Delhi. Rohini. Feb. 2013.
“A Study of the Perception of HR Managers of various HR Challenges in BPO Industry in India.” National Seminar “Researches in Business & Management- Academic and Professional Practices: Haryana School of Business, GJU Hisar. : Feb. 2013.
“Agriculture Sector of Haryana: Recent Trends and Issues.” National Seminar35th Annual National Conference of Rajasthan Economic Association: by Department of Economics, Central University of Rajasthan, Kishangarh : 23-25th Jan. 2015.
“Leadership in Crisis: A Case Study of Air-Asia” 5th National conference on Innovation in E-Commerce, Management, IT and Media. By Trinity Institute of Professional Studies, Dwarka. New Delhi. Feb 21, 2015.
“Role of FDI in growth of Indian Economy” National Seminar on “ Changing Scenario of Indian Economy in 21st Century” By Govt P.G. College for Women, Rohtak.17th January 2018.
“Role of FDI in stock Market” National Conference on Information Technology, Engineering, Environment Science and Management. By DAV Institute of Management, Faridabad 7th April, 2018.
“Measuring Service Quality in Sarva Haryana Gramin Bank (A Case Study with Relation to District Rewari in Haryana)”. National Conference on Emerging Trends in Management Education, By Institute of Management Studies and Research, Maharshi Dayanand University, Rohtak March 26, 2019.
National Conference on “Excellence in Higher Education” IIT, New Delhi. 2011.
International Conference on Business Intelligence, IMT, Faridabad. 2011.
1st World Summit on Accreditation: “Achieving Excellence Through Accreditation”, March 2012
Seminar on Women Empowerment, BVIMAR, New Delhi. 2013.
“How to Become an Effective OD Consultant” at School of Management, Gautam Buddha University, Greater Noida, 2013.
2014 International Conference on Marketing: Concepts to Applications. DAV Centenary College, Faridabad, India. Sept. 12-13, 2014.

FDPs (Faculty Development Programmes)/Workshops/Training Programmes

Building Business Capability-Perform or Perish” on Nov.07 – 08, 2003 atPark Royal, New Delhi organized by NHRD,Delhi.
BPO: HR Issues; on March 27, 2004 at India Habitat Center organized by IILK Academy of Higher Learning, Greater Noida
Programme on “ Self Management, Innovation, Leadership& Elegance” on Nov. 27, 2004 at NPTI Complex, Sec. 37, Faridabad organized by NPTI, Faridabad.
MDP on “Optimizing Performance-Education Sector” in April,2007 at DAVIM, Faridabad: Key Speakers: Dr. N.K. Sharma, Principal Director, DAVIM, Faridabad. Dr. Rakesh Modgil, Director, GBN School, Faridabad.
MDP on “ Strategies for Corporate Image Building’ on May 5th, 2007 at DAVIM, Faridabad: Key Speaker: Dr. Mukesh Chaturvedi.
Training Programme on “Certified Examiner for Quality IMC Ramkrishna Bajaj National Quality Award by IMC Ramkrishna Bajaj National Quality Award Trust in June,2007 (5 days) by IMC Ramkrishna Bajaj National Quality Award Trust, Bombay at IMC Chamber, Church Gate Bombay : Key Trainer: Mr. Suresh Lulla
Certificate Course and Examination on 16 PF on Sept. 17-20, 2008 by MA FOI Management Consultants Ltd. Pune.
Faculty Development ProgrammeFrom Dec. 10 to 24, 2009 (15 Days) at DAVIM Faridabad organized by Dept. of TDCC.DAVIM, Faridabad.
Faculty Development Programmefrom May 12 to June 05, 2010 (21 Days) at DAVIM Faridabad organized by SPACE Mystic School for Meditation, Dept. of TDCC. , DAVIM, Faridabad.
MDP on “How to Become an Effective OD Consultant” from Feb. 3-4, 2012 organized by School of Management, Gautam Buddha University, Greater Noida.
1st World Summit on Accreditation from March 25-28, 2012 by National Board of Accreditation, New Delhi.
“Pedagogy in Management” By IIM, Kozhikode. August,2005 (5 days).
Induction Training Programme By Indian Institute of Management, Kozhikode. March,2007 (3 weeks).
National Workshop on Research Methodology & Techniques Using SPSS and Medley, By DAV Centenary College, Faridabad. Sponsored by UGC, New Delhi. 5th May to 11th May (7 Days),2016.
Pedagogy for Online and Blended Teaching-Learning Process by IIT, Bombay under (PMMMNMTT), MHRD, GoI. September 14, 2017 to October 12, 2017 (Equivalent to 2 Week FDP Course).
LEaD: 2 Weeks FDP on Leadership, Exploration and Development. By DAVIM, Faridabad. Dec.10, 2018 to Dec.24, 2018(2 weeks).

Dav Institute Of Management

" Ordinary People Performing Extra Ordinary Feats "