Educational Background

• Ph.D. (2015) from M. D. University, Rohtak.
• UGC NET (2010)
• M.Phil. (2008-09) from Vinayaka Missions University Salem Tamilnadu.
• MBA (2008) from M. D. University, Rohtak.
• B.Com. (2005) from M. D. University, Rohtak.

Professional Summary

• December 2008-Till Date: Asst. Prof., DAV Institute of Management, Faridabad

Total Experience: : 16 years (Teaching)

Additional Responsibilities

• Member – NCC Committee

Published Papers in Journals

• Published a research paper on “Effectiveness of Automated Customer Centric Banking Services on Profitability and Performance of Indian Commercial Banks”, ‘International Journal of Advance in Science and Technology (IJAST)’, Science and Research Support Society (SERSC), Vol. 94, pp. 23-38, September 2016, Tasmania, Australia.
• Published a research paper on “Problems Faced By Consumers While Using Internet Banking Services: A Survey”, ‘International Journal of Exclusive Global Research’, Vol. 1, pp. 1-12, 8 August, 2016.
• Published a research paper on “Users Perception on RTGS Service: A Primary Study”, An Annual Refereed Journal of Trinity Institute of Professional Studies, New Delhi, (Trinity Journal of Management, IT & Media, TJMITM), Vol. 6, pp. 3-11, December, 2015.
• Published a research paper on “An Empirical Study on Customer Satisfaction with Mobile Banking: With Special Reference to Delhi NCR”, An bi-annual Refereed and reviewed Journal, of Maharaja Agrasen Institute of Management Studies (MAIMS), Vol. 9, No. 2, pp. 60-80, October, 2014.
• Published a research paper on “Customer Satisfaction towards Mobile Banking in 4 Administrative Divisions of Haryana and Delhi NCR: An Empirical Evidence”, An International, double blind peer-reviewed, bi-annual Journal of DAV Centenary College Faridabad’, Advance Management Research International Journal (AMRIJ), Vol. 2, No. 2, pp. 64-90, September, 2014.
• Published a research paper on “Commodity Derivatives Market in India: Development, Regulation and Future Prospects”, An National Journal of DAV Institute of Management, Faridabad’, (VIRTUE), Vol. 2, No.1, pp. 72-81, Jan, 2011.

Paper Published in Conference Proceedings

• Published a research paper on “Consumers Issues Related to Internet Banking Services” Annual National Conference on Business and Management at “Guru Jambheshwar University of Science & Technology” Hisar 10th - 11th February, 2016.
• Publish a research paper on “Problems Faced by Consumers While Using Credit Card” in National Seminar at Kurukshetra University, Kurukshetra held on 21 March, 2015.
• Published a research paper on “Managerial Efficiency and Profitability in Indian Commercial Banks: A Comparative Study”, International Conference approved by AICTE and MDU Rohtak on Reinventing Thinking beyond Boundaries to Excel” at “Institute of Management” Faridabad, 6th April, 2013.
• Published a research paper on “Customers’ Perception on Usage of Internet Banking: An Empirical Evidence” Annual National Conference on Business and Management at “Guru Jambheshwar University of Science & Technology” Hisar 7-8 February 2013.
• Published a research paper on “Customer Satisfaction towards ATM: An Empirical Evidence” An International Conference on Changing dynamics in the global village, at ‘Symbiosis Centre for Management Studies’, Noida, 5-6th January, 2013.

Published Books / Study Material written

• Productivity and Efficiency of Indian Commercial Banks: DEA Analysis, A Comparative Analysis, LAMBERT ACADEMIC PBLISHING (LAP), Bassin Mauritius and trademark of International book market service Ltd. Brivibas Gatve 197, LV-1039, Riga, Latvia, European Union 2017.

Conferences / Seminars – Presented at / Attended

Conferences & Seminars:

• Presented a research paper in National Conference on “Customers Perception on Usage of RTGS, NEFT and NECS: An Empirical Evidence”, ‘Digital India: Recent Paradigm Shift in IT, Media and Management’, at Trinity institute of Professional Studies, Delhi, 19th March, 2016.
• Presented a research paper on “Consumers Issues Related to Internet Banking Services”, Annual National Conference on Business and Management at “Guru Jambheshwar University of Science & Technology” Hisar, 10th – 11th February, 2016.
• Present a research paper on “Problems faced by Consumers While Using Mobile Banking Service”, in national joint Seminar on ‘Recent Advances In Accounting, Commerce and Taxation’ organised by AMITY College of Commerce and Finance, AMITY University, Uttar Pradesh, held on 16th - 17th September, 2015.
• Present a research paper on “Consumer Awareness and Knowledge of Recent Advancement in Banking Sector”, in national Seminar at Kurukshetra University, Kurukshetra held on 21, March 2015.
• Present a research paper in National Conference on “Users’ Perception on RTGS Service: A Primary Study”, ‘Innovations in E- Commerce, Management IT and Media’, at Trinity institute of Professional Studies, Delhi, 21, February, 2015.
• Present a research paper in international conference on “Customer Satisfaction towards Mobile Banking in 4 Administrative Divisions of Haryana and Delhi NCR: An Empirical Evidence”, DAV Centenary College Faridabad’, 12-13 September, 2014.
• Presented a research paper on “Customer Satisfaction towards Mobile Banking in Delhi NCR: An Empirical Evidence” in national conference on ‘Emerging Trends in Management’ IMSAR, M.D. University Rohtak, on 28, February, 2014.
• Presented a research paper on “A Study of Perception of Mobile Banking Users in Delhi and NCR” in national Seminar at ‘DAV centenary college’ Faridabad on ‘Contemporary Issues and Challenges in Commerce, Management and Technologies’, 7th and 8th February 2014.
• Presented a research paper on “Demographic Characterisation and Women Empowerment in Haryana”, in National Conference on ‘Innovative Practices in Management’ at ‘Lingaya’s University’ Faridabad, on 22nd Nov, 2013.
• Presented a research paper on “Health vs Economic Growth: A Case Study of Haryana”, in National Conference on ‘Innovative Practices in Management’ at ‘Lingaya’s University’ Faridabad, on 22nd Nov, 2013.
• Presented a research paper on “Managerial Efficiency and Profitability in Indian Commercial Banks: A Comparative Study”, ‘International Conference on Reinventing Thinking beyond Boundaries to Excel’ at ‘Institute of Management’ Faridabad, 6th April 2013.
• Presented a research paper on “Customers’ Perception on Usage of Internet Banking: An Empirical Evidence”, Annual National Conference on Business and Management at “Guru Jambheshwar University of Science & Technology” Hisar 7-8 February 2013.
• Presented a research paper on “Customer Satisfaction towards ATM: An Empirical Evidence” in SCMS, International Conference at ‘Symbiosis Centre for Management Studies’, Noida 5-6th January, 2013.

Abstract Published in Conference/Seminar Proceedings

• Published an Abstract on “Problems Faced by Consumers While Using Mobile Banking”, at Amity University, Noida, in Joint Seminar on ‘Recent Advances in Accounting, Commerce and Taxation’, on 16th and 17th September, 2015.

Faculty Development Programmes/Workshops/Training Programmes

• Attended FDP on “Discovery Inner-self”, at DAV Institute of Management, NIT-3, Faridabad, on 1 Sept. 2018.
• AICTE approved Faculty Development Programme (FDP 301x) on “Mentoring Educators in Educational Technology” organized by IIT Bombay from May 17th, 2018 to June 27th, 2018 held under the aegis of PMMMNMTT, MHRD, GoI.
• Organising member of National Conference on “Information Technology, Engineering, Environment Science and Management”, held at DAV Institute of Management, NIT-3, Faridabad, 7th April, 2018.
• Attended a workshop on “structural Equation Modeling using AMOS”, held at AMITY university Noida, 3rd & 4th April, 2018.
• Participate in workshop on “Understanding the self”, at DAV Institute of Management, NIT-3, Faridabad, on 9th and 10th March, 2017.
• Attended workshop on “GST-Path for Professional”, at DAV Institute of Management, NIT-3, Faridabad, on 29 July, 2017.
• Attended workshop on “Digital Branding and Be a Blogger”, at DAV Institute of Management, NIT-3, Faridabad, on 10th December, 2016.
• Attended workshop on “Workshop on Digital India” at DAV Institute of Management, Faridabad, on 5th Nov, 2016.
• Organised a Debate competition on “Can India be Corruption Free” at DAV Institute of Management, Faridabad, on 3rd Nov, 2016.
• Attended FDP on “Emotional Intelligence”, with Faridabad Management Association, at DAV Institute of Management, Faridabad, on 22nd Jan, 2016.
• Attended FDP on “How to Convert A Customer into A Consumer” at DAV Institute of Management, Faridabad, on 10th May, 2014.
• Attended FDP on “Tax Planning and Monetizing Money In Stock Markets” at DAV Institute of Management, Faridabad, on 12th May, 2015.
• Attended workshop on “How to Become an Effective OD Consultant” at Gautam Budha University (GBU), Noida, on 3rd-4th Feb, 2012.
• Attended an International Conference on “Innovation in Management and Information Technology” at Institute of Management and Technology (IMT), Faridabad, on 7th April, 2012.
• Attended National Workshop on “Journey to Ph.D. and Developing Research Excellence” at Savera Group of Institutions, Gurgaon, on 21st Jan, 2012.
• Attended One Week National Workshop on “Analytical Techniques for Research In Commerce and Management” at DAV Centenary College, Faridabad, from 21st-27th May, 2011.
• Attended an International Conference on “Business Intelligence-An Alignment of IT and Management” at Institute of Management and Technology (IMT), Faridabad, on 9th April, 2011.

Awards

Worked as Mentor/Associate Faculty for two FDPs organized by IIT Bombay:

• Foundation Program in ICT for Education (FDP 101X) from 3rd August to 7th Sept. 2017.
• Pedagogy for Online and Blended Teaching Learning Process (FDP 201X) from 14th Sept. to 12th Oct. 2017